Welcome to our Website dedicated to Dr Burgener Switzerland (hereinafter the "Website").

Please read carefully these Terms of Use which govern the use of this Website (hereinafter the “Terms of

Use”). By using this Website, you agree to these Terms of Use without reserve.

For any request relating to your use of the Website, you may contact Us at the following address:

Laboratoire Pauline Burgener Switzerland, Rue du Midi, 12, 1003 Lausanne, Switzerland


1.1. Dr Burgener Switzerland is based in Switzerland which owns and operates the Internet website at

shop.drburgener.com (the “Website”). By accessing and using the Website, you are expressly consenting to

the terms and conditions outlined on this page that are effective as of the date and time you use or access the

Website (the “Terms”).  Please read the Terms carefully before accessing or using the information and services

available through this Website.

1.2. These Terms will constitute a legal agreement between “you” (the user of this Website) and Dr Burgener

Switzerland.  If you do not agree to, or cannot comply with, the Terms, please kindly refrain from using this


1.3. These Terms may be modified from time to time without notice to you and you should therefore regularly

review these Terms for any such modifications.  If you do not agree to any change to the Terms then you must

immediately stop using the Website.

1.4. Dr Burgener Switzerland reserves the right, in its discretion, to change or modify all or any part of these

Terms at any time, effective immediately upon notice published on the Website. If at any time the Terms are

no longer acceptable to you, you should immediately cease use of the Website.

1.5. Certain areas of the Website may be subject to additional terms of use. By using such areas, or any part of,

you agree to be bound by the additional terms of use applicable to such areas. 


2.1. To use some of the services or features on the Website you will need to register. When you register you

are required to provide information about yourself that is true, accurate, current, and complete in all respects.

Should any of your registration information change, please notify us immediately at the following e-mail

address moments@drburgener.com. We may also change registration requirements from time to time.

2.2. The account password you provide should be unique and kept secure, and you must notify us immediately

of any breach of security or unauthorized use of your account. Although we will not be liable for your losses

caused by any unauthorized use of your account, you may be liable for our losses or others due to such

unauthorized use.


3.1. The purchase of our products through the Website is strictly limited to parties who can lawfully enter into

and form contracts on the Internet.

3.2. In order to make purchases on the Website, you will be required to provide your personal details. In

particular, you must provide your real name, phone number, e-mail address and other requested information

as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are

both valid and correct and you confirm that you are the person referred to in the billing information provided.


4.1. Prices shown for our products on the Website are inclusive of taxes. These prices are subject to change at

any time at our sole discretion.


5.1. Once you have placed your order, you will receive an email acknowledging the details of your order. This

email is not an acceptance of your order, just a confirmation that we have received your order.

5.3. We reserve the right not to accept or fulfill your order in the event, that we are unable to obtain

authorization for payment, that shipping restrictions apply to a particular product, or that you do not meet the

eligibility criteria set-out within these Terms. Furthermore, we may refuse to process your order for any

reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third

party in this respect.

5.4. Though we make every effort to make sure details on our Website are accurate, we may from time to time

discover an error in the pricing of products. If we discover an error in the pricing of a product in your order, we

will let you know as soon as possible. We shall be under no obligation to accept or fulfill an order for a product

that was advertised at an incorrect price and reserve the right to cancel such an order that has been accepted

or is in transit. If you order a product that is priced incorrectly for any reason, we will email or telephone you

to inform you that we have not accepted your order and/or that the relevant part of your order has been

canceled. If you have already paid for the products, we shall refund the full amount as soon as we are able



6.1. Payment can be made by Visa, MasterCard and any other methods which may be clearly advertised on the

Website from time to time. Once the transaction is complete, the payment will be debited and cleared from

your account and you will then be redirected to the Website. You confirm that the credit/debit card that is

being used is yours. All credit/debit cardholders are subject to validation checks and authorization by the card


6.2. If the issuer of your credit/debit card refuses to authorize payment, we will not be liable for any delay or


6.3. We take reasonable care to make our Website secure. All credit/debit card transactions on the Website

are processed using a third-party platform: The bank’s secure online payment gateway and Paypal that

encrypts your card details in a secure host environment. To help ensure that your shopping experience is safe,

simple and secure our Website uses Secure Socket Layer (SSL) technology.

6.4. Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your

order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss

you may suffer if a third party procures unauthorized access to any data you provide us when accessing or

ordering from the Website.


7.1. Paid shipping can be offered for those countries mentioned on each product/pack.

7.2. Delivery times appearing on the Website are estimates and are to be used as a guide only and commence

from the date of dispatch. In any event, we will dispatch the goods to you within 10 working days of the day on

which we accept your order. Dr Burgener Switzerland is not responsible and/or liable for any delays caused

due to reasons out of our control, in which case we will contact you as soon as possible to let you know and

we will take steps to minimize the effect of the delay.

7.3. We ensure each purchase during the time it is in transit until it is delivered to your specified delivery

address. We require a signature for any products delivered, at which point responsibility for your purchased

products passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a

gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery

and fulfillment by Dr Burgener Switzerland, and transfer of responsibility in the same way. The products are

your responsibility from the time we deliver them to the address you gave us.


8.1. All information, text, materials, graphics, products, product names, images, designs, taglines, logos, button

icons, images, video and audio clips, trademarks, trade names, service names (whether registered or not),

advertisements, layout, arrangement, graphical user interface, look and feel, and control features of the

Website (collectively, “Website Content”) is provided to you as a service to allow you and other users to

browse our products and services.

8.2. You are only permitted to access and use this Website for your personal, non-commercial purposes, and

you must not:

(a) modify, publish, transmit, transfer, sell, reproduce, create derivative works from, distribute, perform,

display, or in any way exploit any of the Website Content, in whole or in part, except as otherwise expressly

permitted in these Terms;

(b)  use this Website in violation of any applicable law or regulation;

(c) use this Website to transmit, distribute, store or destroy material, including without limitation Website

Content, in a manner that will infringe the copyright, trademark, trade secret or other intellectual property

rights of Dr Burgener Switzerland or others or violate the privacy, publicity or other personal rights of others;

(d) sell, modify or delete the Website Content or reproduce, display, publicly perform, distribute or otherwise

use the Website Content in any way for any public or commercial purpose;

(e) access data not intended for you or logging into a server or account which you are not authorized to access;

(f) attempt to probe, scan or test the vulnerability of a system or network or to breach security or

authentication measures without proper authorization;

(g) copy or adapt the HMTL code created to generate any Website Content or the pages making up the


(h) use the Website Content impersonate or otherwise misrepresent your identity or affiliation with Dr

Burgener Switzerland or any other person or entity;

 (i) use the Website Content to send unsolicited mail or email, make unsolicited phone calls or send unsolicited

faxes regarding promotions and/or advertising of products or services;

 (j) use any device, software or routine to interfere or attempt to interfere with the proper working of the

Website or any activity being conducted on the Website, including without limitation, material that contains

viruses, Trojan horses, worms, time bombs, cancelbots or other computer programming routines or engines

that are intended to damage detrimentally interfere with, surreptitiously intercept or expropriate any system,

data or information;

 (k) attempt to decipher, decompile, disassemble or reverse engineer any of the software comprising or in any

way making up a part of the Website; or

 (l) frame or link to any Website Content or information available from the Website.

8.3. You shall not copy, store, redistribute or publish any Website Content without the express permission of

Dr Burgener Switzerland.


9.1.  Except as otherwise expressly stated, shop.drburgener.com owns or is an approved licensee to the

copyright and all other Intellectual Property contained in the Website and the Website Content, including but

not limited to the "look and feel" of the Website, all HTML and other code contained in the Website, all text

images or links, all product names and images, trade names, service names, tag lines, or logotype distinguished

in form, text, or otherwise from surrounding text (e.g. all capital letters), (collectively, "Marks") are trademarks

owned by or licensed to Dr Burgener Switzerland unless otherwise noted. The Marks on the Website are

variously protected by the laws of Lebanon and other countries. No use of any of these Marks may be made

without the prior, written authorization of Dr Burgener Switzerland Any reproduction or redistribution of the

Marks is prohibited and may result in civil and criminal penalties. Violators will be prosecuted to the fullest

extent permissible under applicable law. Without limiting the foregoing, copying and use of the Marks to any

other server, location or support for publication, reproduction or distribution is expressly prohibited.

“Intellectual Property” means all trademarks, patents, inventions (whether patentable or not), copyrights,

moral rights, product designs, design rights, trade names, business names, service marks, logos, service names,

trade secrets, domain names, database rights and any other intellectual property or proprietary rights

(whether registered or unregistered) including rights in computer software and all registrations and

applications to register any of the aforesaid items.


10.1. The Website may contain links to other websites on the Internet that are owned and operated by third

parties (the “External Sites”). These links are provided solely as a convenience to you and not as an

endorsement by Dr Burgener Switzerland of the contents on such External Sites. You acknowledge that Dr

Burgener Switzerland is not responsible for the availability of, or the information and content of any External

Site. You should contact the site administrator or webmaster for those External Sites if you have any concerns

regarding such links or the content located on such External Sites. If you decide to access linked third-party

websites, you do so at your own risk.

10.2. The Website may contain information on various sales promotions that Dr Burgener Switzerland may run

on its own or in conjunction with another party.  All sales promotions are subject to further terms and

conditions that you must comply with if you wish to enter into any sales promotion.

11. YOUR ACTIVITY AND Termination of YOUR Service

11.1. You use this Website at your sole risk. You agree that you will be personally responsible for your use of

this Website and for all of your communication and activity on this Website.

11.2. You agree that you shall not remove, obscure, or alter any proprietary rights notices (including copyright

and trademark notices) which may be affixed to or contained within the Website.

11.3. You agree not to collect or harvest any personally identifiable information, including account names,

from the Website, nor to use the communication systems (if any) provided by the Website for any commercial

solicitation purposes. You agree not to solicit, for commercial purposes, any users of the Website with respect

to any submissions made by them.

11.4. Dr Burgener Switzerland reserves the right, in its sole discretion, to restrict, suspend or terminate your

access to all or any part of the Website at any time for any reason without prior notice or liability. Dr Burgener

Switzerland may change, suspend or discontinue all or any aspect of the Website at any time, including the

availability of any feature, database, or Website Content, without prior notice or liability. Notwithstanding

such termination or suspension, you will continue to be subject to these Terms.  Except as otherwise expressly

stated in these Terms, Dr Burgener Switzerland shall not be liable to you or to any third party for any

modification, termination, suspension or discontinuation of the Website.


13.1. The Website and the Website Content are provided on an "AS-IS", “without faults” and “as available”

basis and, to the extent lawful, with no warranties whatsoever. Dr Burgener Switzerland expressly disclaims (to

the fullest extent permitted by law) any and all express, implied, and statutory warranties, including, without

limitation, the warranties of merchantability, fitness for a particular purpose, freedom from computer virus,

title, and non-infringement of proprietary rights.

13.2. Dr Burgener Switzerland and Associated Companies (as defined herein) are not liable for any direct,

indirect, punitive, incidental, special, or consequential damages or loss (including, without limitation,

incidental and consequential damages, lost profits, or damages resulting from lost data or business

interruption) arising out of, or in way connected with, the use or inability to use the Website and the Website

Content, or inability to enter into a sales promotion, whether based on warranty, contract, tort (including

negligence), or any other legal theory, and whether or not Dr Burgener Switzerland is advised of the possibility

of such damages.

13.3. Without limiting the above paragraph, Dr Burgener Switzerland does not accept any liability in respect of

your involvement in any mediation, arbitration, tribunal hearing, court proceeding or other proceedings (of

whatever nature) with any third party advertiser in any way.

13.4. shop.drburgener.com does not represent or endorse the accuracy or reliability of any Website Content

and you acknowledge that any reliance upon such Website Content shall be at your sole risk.

14.5. shop.drburgener.com is not responsible for any problems or technical malfunction of any telephone

network or lines, computer online systems, servers or providers, computer equipment, software, failure of any

email due to technical problems or traffic congestion on the Internet or on this Website or combination

thereof, including any injury or damage to any users or to any person's computer related to or resulting from

participation or downloading materials in connection with the Website.

14.6. Documents available from the web server were prepared as an account of work sponsored by a client or

our own work. Neither Dr Burgener Switzerland nor any client thereof, or any of their employees, makes any

warranty, express or implied, or assumes any legal liability or responsibility for the accuracy, completeness, or

usefulness of any information, apparatus, product, or process disclosed, or represents that its use would not

infringe privately owned rights.

14.7. Reference to any specific commercial product, process, or service by trade name, trademark,

manufacturer, or otherwise does not necessarily constitute or imply its endorsement, recommendation, or

favoring by Dr Burgener Switzerland. The views and opinions of document authors do not necessarily state or

reflect those of Dr Burgener Switzerland or any agency thereof.

14.8. Dr Burgener Switzerland shall not be liable to you or be deemed in breach of these Terms by reason of

any delay in performing, or any failure to perform any of our respective obligations under these Terms if the

delay or failure was due to any cause beyond our reasonable control. This may include any act of God;

legislation; war; fire; flood; drought; inadequacy or unsuitability of any instructions, electronic file or other

data or materials. Failure of the power supply; lock-out, strike or other action was taken by employees in

contemplation or furtherance of a dispute; or owing to any inability to procure materials required for the

performance of the Terms.


15.1. These Terms contain everything the parties have agreed in relation to the subject matter it deals with.

No party can rely on an earlier written document or anything said or done by or on behalf of another party

before this document was executed.

15.2. Each provision of these Terms is individually severable. If any provision is or becomes illegal,

unenforceable or invalid in any jurisdiction it is to be treated as being severed from this document in the

relevant jurisdiction, but the rest of this document will not be affected. The legality, validity and enforceability

of the provision in any other jurisdiction will not be affected.

15.3. If we fail, at any time, to insist upon strict performance of any of your obligations in accordance with

these Terms, or if we fail to exercise any of the rights or remedies to which we are entitled, this shall not

constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.